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Policies | Initially Yours

Policies

Our Goal
 
Our ultimate goal is to offer quality, personalized items at affordable prices. We seek to find and offer items that are trendy and unique. We hope to meet your expectations regarding excellent customer service, a fabulous shopping experience, and speedy delivery of your purchase. Thank you for shopping with us and be sure to come back soon!
 
 
Payment Options
 
We accept major credit cards, Visa, Mastercard, American Express, and Discover, through PayPal, a free and secure service for buyers. We also accept payments through PayPal accounts.
 
You DO NOT have to have a PayPal account to purchase from us. Simply look for the credit card logos on the PayPal check out page, and click the "Continue" button that is located next to/above the logos.
 
 
Personalizing Your Items
 
If you are local (in the Ruston, Monroe, or Shreveport areas) and would like to have something personalized, we would be happy to do it! Just fill out the information on the contact page and we will make arrangements to personalize your items.
 
 
Return Policy
 
First and foremost, your satisfaction is our goal. All personalized and embroidered items are custom orders for you, so please keep in mind they are non-returnable. By checking the "Information Check" box when ordering, you are stating that the information provided is correct. If there is an error on our part, we will correct the error immediately